Delivery Information

 

We aim to get your order to you as quickly as we can, orders are discreetly and securely packed.

All orders placed before 4:30pm are dispatched the same day subject to product availability. Orders placed in the evening or at the weekend are processed for despatch on the next working day.

United Kingdom
Delivery Service Price Info
Free Delivery FREE

* For orders £5 or more.
* Usually arrives within 5 working days
* Compensation is not available
* Recommended maximum order value is £35

1st Class Signed For £2.00

* Free for orders over £50
* Compensation available
* Next Day delivery not guaranteed
* A signature is required

Next Day £5.00

* Sent by Royal Mail Special Delivery or Courier depending on the weight of the order
* A signature is required upon delivery
* Saturday delivery not guaranteed
* Compensation available for lost/damaged packages

Next Day by 9:00am £13.75

* Sent by Royal Mail Special Delivery
* A signature is required upon delivery
* Saturday delivery not guaranteed
* Compensation available for lost/damaged packages

Saturday Delivery £6.50

* Sent by Royal Mail Special Delivery
* A signature is required upon delivery
* Compensation for lost packages can be made up to a value of £500

Europe
Delivery Service Price Info
Royal Mail Airmail £3.95 * Usually arrives in 10 working days, can take over a month
* Compensation is not available
* Recommended maximum order value is £25
Royal Mail 'International Signed For' £7.95 * Usually arrives in 3-7 working days
* A signature is required upon delivery
* Compensation for lost packages can be made up to a value of £39
Courier £24.95 * Usually arrives in 2-3 working days
* Compensation available
* If a package is returned to us additional charges may be incurred
Rest of the World
Delivery Service Price Info
Royal Mail Airmail £6.95 * Usually arrives in 14 working days, can take over a month
* Compensation is not available
* Recommended maximum order value is £25
Royal Mail 'International Signed For' £9.95 * Usually arrives in 5-14 working days
* A signature is required upon delivery
* Compensation for lost packages can be made up to a value of £39.
Courier £29.95 * Usually arrives in 5-7 working days
* Compensation available
* Additional charges may be incurred, if a package is returned to us

For more information regarding current Royal Mail services please check the Royal Mail Service Update. For more specific country related postal issues please check Royal Mail's International incident bulletin.

 

Royal Mail define Europe as the following countries:

Albania Andorra Armenia Austria Azerbaijan Azores Balearic Islands Belarus Belgium Bosnia Bulgaria Canary Islands Corsica Croatia Cyprus Czech Republic Denmark Estonia Faroe Islands Finland France Georgia Germany Gibraltar Greece Greenland Herzegovina Hungary Iceland IrishRepublic Italy Kazakhstan Kosovo Kyrgyzstan Latvia Liechtenstein Lithuania Luxembourg Macedonia Malta Madeira Moldova Monaco Montenegro Netherlands Norway Poland Portugal Romania Russia San Marino Serbia Slovakia Slovenia Spain Spitzbergen Sweden Switzerland Tajikistan Turkey Turkmenistan Ukraine Uzbekistan Vatican City State

* We do not deliver to PO Boxes
* Should the required item be unavailable for any reason, customers will be informed.
* working days are defined as Monday to Friday (excluding Bank Holidays).

Paradox cannot be held responsible for packages stopped and confiscated by customs. It is the customers responsibility to check the legality of the products in their country before making a purchase.



Returns Policy
 

All items of body piercing jewellery are dispatched in sealed bags. If this seal is still intact we are able to accept a return however in the interest of hygiene and cross contamination we cannot accept returns on opened unsealed jewellery products. However if the jewellery is faulty/damaged or the size specification is incorrect please contact us straight away to arrange a replacement.
Contact lenses are dispatched in sealed containers and cannot be returned if the seal has been broken.
Before returning any items, you must contact us by email or telephone with the order number supplied to you. You are responsible for the cost and risk of loss or damage when returning the goods, so you should therefore take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

All items of body piercing jewellery are dispatched in sealed bags. If this seal is still intact we are able to accept a return however in the interest of hygiene and cross contamination we cannot accept returns on opened unsealed jewellery products. However if the jewellery is faulty/damaged or the size specification is incorrect please contact us straight away to arrange a replacement.
Contact lenses are dispatched in sealed containers and cannot be returned if the seal has been broken.


Before returning any items, you must contact us by email or telephone with the order number supplied to you. You are responsible for the cost and risk of loss or damage when returning the goods, so you should therefore take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

For our full terms and conditions please click here.


Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Our Goal

We want what you want! Send us ideas or suggestions for body jewellery you want to see on Paradox! Unique body jewellery is hard to come by, especially of high quality, so let us find it for you! Paradox Body Jewellery is here to serve you and we want our customers to feel like they are part of the crew!

Contact Us

01202 314314
169 Old Christchurch Road
Bournemouth, BH1 1JU. UK
Opening Hours
Mon - Sat 10am - 6pm
info@paradoxbodyjewellery.com

Twitter

Facebook